Click Monitoring, click Voice Reports, then click Usage Analyst.
Select the radio button next to the account you want to view, then click LAUNCH USAGE ANALYST.
Control Center opens Usage Analyst in a new tab. (Depending on whether you have Bill Analyst or Usage Analyst set as the default view, you may have to click View: Usage Analyst in the upper-right corner, and select View: Bill Analyst to change views.)
Click the Reports tab, then click Detail Reports.
Click on theCalendaricon next to the report you want to order.
In theOrdersection, from the Data list, select ActivityDate, then select the time period you want to pull data for.
In theOrder Frequencysection, select how often you want the report to be generated.
In the Order Format section, select the format you'd like to receive your report in by doing one of the following:
To receive a report in a portable document format, select the PDF radio button.
To receive a report in an editable Excel spreadsheet, select the CSV radio button.
To receive a report in Extensible Markup Language, select the XML radio button.
In the Order Delivery section do one of the following:
For you to receive a notification by email when your order is complete, select the Notify me by e-mail when my order is complete radio button.
For you and your colleagues to receive a notification by email, do one of the following:
To receive a link to download the report without logging into the application, select theNotify me and any additional recipients below by e-mail, and include a link to download the order without logging into the applicationradio button.
To receive the report as an attachment in the email, select theNotify me and any additional recipients below by e-mail, and attach the completed order. Files exceeding 2MB will not be attachedradio button.
To send the order to your SFTP location, select theNotify me and any additional recipients below by e-mail, and send the order to the selected SFTP locationradio button, then from theSFTP Locationslist, select the SFTP destination. Before you can select this option, you first need to add an SFTP location to your account.
Type the email address of each colleague who needs to know when your order is complete in theSend Additional Notifications Tofield.