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Editing a pending use report order

If you've placed an order for a summary or detail use report in Usage Analyst, you can edit it before the order is complete. If you no longer need a report, you can delete the pending use report order from your list of pending orders.

To edit a pending use report order:

  1. Click Monitoring, click Voice Reports, then click Usage Analyst. 
Billing account selection
  1. Click the icon on the right side of the row for the account you want to view.

    Control Center opens Bill Analyst in a new tab.
Hosted Bill Analyst (showing Home tab)
  1. On the blue bar, click View: Bill Analyst, then click Usage Analyst.
Hosted Usage Analyst (showing Home tab)
  1. Click the Orders tab.
Orders (showing Completed Orders tab)
  1. Click the Pending Orders tab.
Orders (showing Pending Orders)
  1. Select the checkbox next to the order you want to edit, then click Edit Order.
  1. Edit the Order, Order Frequency, Order Format, and Order Delivery sections.
  1. Click Submit Order.