Lumen help

Running diagnostic testing on a service

To run diagnostic testing on a service:

  1. In the Services widget on the homepage, click Manage Services.

    Control Center shows all services on the enterprise ID.
  1. Search for the service in one of these ways:

    • Start typing details for the service (e.g., the product name, location, or service ID). Control Center filters the list of services as you type.

    • Filter your services by selecting an option from the All Service Types list.

    • To filter your services based on a specific value, select an attribute from the icon, click the section(s) you want to filter by, type your filter criteria, then click Apply.
Service Details (showing Service Diagnostics button)