Lumen help

Ordering a statement in Hosted Bill Analyst

To order a statement:

  1. From the main menu, select Billing > Invoice Management
Invoice Management
  1. From the list of accounts, click the blue hyperlink for the account you want to work with.
Hosted Bill Analyst
  1. Click the Statements tab.
Manage Statements
  1. Select the checkbox next to the account you want to order a statement from, then click Order Statement.
Order Statements and Related Documents
  1. In the Order section, from the Bill Date list, select the month of the statement you want to order.
  1. In the Frequency section, select how often you want the report to be generated by doing one of the following:

    • To order the report only one time, select the One-time radio button.

    • To order the report every month, select the Monthly On day...of every month radio button, then from the list, select the day you want the report generated.
  1. In the Order Format section, select the format you'd like to receive your report in by doing one of the following: 

    • To receive a report in a portable document format, select the PDF radio button.

    • To receive a report in an editable Excel spreadsheet, select the CSV radio button.

    • To receive a report in Extensible Markup Language, select the XML radio button.
  1. Click Submit Order.