Lumen help

Mimicking a Media portal user

To mimic a Media portal user:

  1. From the main menu, select Portal Admin > Mimic User
Mimic User
  1. Use the fields at the top of the page to type criteria to search for the user you want to mimic, then click Search.

    Media portal lists all users matching your search criteria.
Mimic User (showing search results)
  1. When you find the user you want to mimic, click the email address for the user.

    Media portal displays the dashboard as the user would view it and shows the name of the user you're mimicking in the upper-right corner.
Media portal dashboard (showing mimicked user)
  1. When you're done mimicking the user, click End Mimic.

    Media portal ends the mimic session and displays your dashboard.