Lumen help
You can set a custom name for an enterprise ID in Control Center to help you more easily identify enterprise IDs. For example, you can label an enterprise ID to denote a particular region, department, or holding company for your organization using the Lumen services on the enterprise ID.
If you no longer need a notification setting for alerting a user about Lumen billing, repair ticket, or scheduled maintenance changes, you can delete it from Control Center.
As a Control Center system administrator, you can view a list of notifications set up for your organization: billing, repair tickets, and scheduled maintenance for Lumen services.
As a Control Center system administrator, you can re-enroll the two-factor authentication (2FA) for users in your organization. Typically, you re-enroll a user's 2FA if they have trouble authenticating, need to reinstall their authentication app, or if they want to change devices used for authentication.
After adding a Radius user, you can edit the user information to change the user's password, name, or employee ID or to lock (disable) or unlock (enable) their access.
You download a list of users assigned to a Control Center enterprise ID to help you view, sort, and filter the information.
If a Control Center user no longer needs access to manage Lumen services, you can delete their user profile.
As a Control Center system administrator, you can add two-factor authentication (2FA) to a user's profile so the user can view and manage Lumen security services.
To view an document stored in Control Center, you download it.
If you're a Control Center system administrator, you can make other users system administrators as well. There's no limit to the number of system administrators your organization can have.
If someone in your organization needs access to manage Lumen Secure Access Mobility and Lumen Managed Network Services CLI (command-line interface), you can add them as a Radius user in Control Center.
If a user in your organization no longer needs to access Lumen Security services, you can remove two-factor authentication (2FA) from their Control Center user profile.
You can view Control Center profile information for users in your organization, such as their email address or phone number.
You can view a list of documents for your organization that you have access to in Control Center. Once you view the list, you can upload additional documents or remove documents you no longer need.
You can change the name of your system administrator in Control Center by contacting your Lumen representative.
Using Control Center, you can create a notification setting to be alert someone in your organization to billing, repair ticket, and scheduled maintenance changes for Lumen billing accounts and/or services.
As a Control Center system administrator, you can add or remove accounts from users in your organization. Accounts control what products the user can manage (in addition to the permissions you give the user).
You can move accounts from one Control Center enterprise ID to another by contacting your Lumen representative.
After creating a notification setting for a user in Control Center, you can edit it to change contact information, delivery method, or to activate/disable the setting.
In Control Center, you can store information you need to manage your Lumen services so that members of your organization can access them from a central location. When you upload a document, you can specify whether everyone in your organization can view the document or whether only users you specify can view the document.