Search results

If you need an additional Control Center enterprise ID to segregate accounts on your enterprise ID, contact your Lumen representative to request a new enterprise ID.

Using Control Center, you can view a list of Radius users for your organization. Radius users have access to manage Lumen Secure Access Mobility and Lumen Managed Network Services CLI (command-line interface).

You can change the name of your system administrator in Control Center by contacting your Lumen representative.

In Control Center, you can view a list of users on an enterprise ID, including a status for the user and the date the user last signed in. From the list, you can view details for a user and take actions for the users.

You can move accounts from one Control Center enterprise ID to another by contacting your Lumen representative.

If someone in your organization needs access to manage Lumen Secure Access Mobility and Lumen Managed Network Services CLI (command-line interface), you can add them as a Radius user in Control Center.

You can edit a document stored in Control Center to change the description shown for the document.

If a user no longer needs access to manage Lumen Secure Access Mobility and Lumen Managed Network Services CLI (command-line interface), you can delete their user information from Control Center.

Using Control Center, you can create a notification setting to be alert someone in your organization to billing, repair ticket, and scheduled maintenance changes for Lumen billing accounts and/or services.

You can combine enterprise IDs (so when you sign in to Control Center all of your accounts will be in one location) by contacting your Lumen representative.

In Control Center, you can manage multiple accounts at one time, instead of signing in using multiple usernames. To do this, you add accounts to an enterprise ID.

You can set a custom name for an enterprise ID in Control Center to help you more easily identify enterprise IDs. For example, you can label an enterprise ID to denote a particular region, department, or holding company for your organization using the Lumen services on the enterprise ID.

In Control Center, you can store information you need to manage your Lumen services so that members of your organization can access them from a central location. When you upload a document, you can specify whether everyone in your organization can view the document or whether only users you specify can view the document.

After adding a Radius user, you can edit the user information to change the user's password, name, or employee ID or to lock (disable) or unlock (enable) their access.

After creating a notification setting for a user in Control Center, you can edit it to change contact information, delivery method, or to activate/disable the setting.

As a Control Center system administrator, you can view a list of notifications set up for your organization: billing, repair tickets, and scheduled maintenance for Lumen services.

You download a list of users assigned to a Control Center enterprise ID to help you view, sort, and filter the information.

If you no longer need a document stored in Control Center, you can delete it. You also delete a document if you need to replace an outdated copy or adjust who can access the document. Once you've deleted the old document, you can upload a new copy and specify who can access it.

If a Control Center user no longer needs access to manage Lumen services, you can delete their user profile.

To view an document stored in Control Center, you download it.