Lumen help
Using Control Center you can access your SNMP credentials to help you set up Flow-Based Monitoring for services such as Lumen® DDoS Hyper® and Lumen® DDoS Mitigation Service.
Learn about the service-management capabilities in Control Center, such as creating/managing repair tickets, configuration change requests, and circuit tests.
Learn about the service-management capabilities in Control Center, such as creating/managing repair tickets, configuration change requests, and circuit tests.
Learn how to use the Globalview portal to manage your Lumen® DDoS Mitigation Service to monitor traffic into and out of your network.
As a Control Center system administrator, you can add two-factor authentication (2FA) to a user's profile so the user can view and manage Lumen security services.
As a Control Center system administrator, you can reset the two-factor authentication (2FA) for users in your organization. Typically, you reset a user's 2FA if they have trouble authenticating, need to reinstall their authentication app, or if they want to change devices used for authentication.
If a user in your organization no longer needs to access Lumen Security services, you can remove two-factor authentication (2FA) from their Control Center user profile.
Learn how to access help for your Lumen Security service; get help with managing your service or reporting service issues.
To view and manage security solutions, such as Lumen Adaptive Network Security and Lumen DDoS Hyper, you need to sign in with two-factor authentication. To use two-factor authentication, you must first download and set up an authenticator app.