Lumen help
Moving Control Center accounts
You can move accounts from one enterprise ID to another by contacting your Lumen representative. Your representative will submit a request to our Portal Support Center on your behalf to move accounts as needed.
If you want to move all accounts from one enterprise ID to another, you can request that your enterprise IDs be merged and you can specify with enterprise ID you want to use. If you don't have another enterprise ID, you can request a new one and move some accounts to that new enterprise ID.
Not quite right?
Try one of these popular searches:
Explore Control Center
Top content
- Signing in to Control Center
- Retrieving your username or password
- Creating a new user
- Adding accounts to an enterprise ID
- Creating a repair ticket
- Creating a disconnect request
- Deactivating or reactivating a Control Center user
- Editing a notification setting
- Paying an invoice online
- Viewing an invoice
- Topics covered on this page:
