Lumen help
As a system administrator, you can view profile information for users in your organization, such as their email address or phone number. They can update their own profile, but you can also make updates on the user's behalf.
To view profile information for a Control Center user:
- Click Admin, then click Users.
Control Center lists the users for your organization. Users with additional permissions or roles have icons next to their username: system administrators (), security users (), VoIP users ().
- Search for the user by doing one of the following:
- Scroll through the list of users. If you have more than 20 users, use the arrows at the bottom of the page to navigate between pages.
- Start typing part of the users first name, last name, or username in the Search field. (Control Center filters the user list as you type.)
- When you find the user, click the row for the user.
Control Center displays profile information for the user.
Not quite right?
Try one of these popular searches:
Explore Control Center
Top 10 articles
- Troubleshooting login problems
- Creating a repair ticket
- Viewing the status of a repair ticket
- Adding accounts to an enterprise ID
- Retrieving your username or password
- Signing in to Control Center for the first time
- Viewing an invoice
- Viewing the status of an order
- Signing up for paperless billing
- Viewing the status of an order without signing in
- Topics covered on this page:
