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Updating profile information for a Control Center user

As a Control Center system administrator, you can view profile information for users in your organization and make updates as needed, such as changing their email address or phone number. Users can also make changes to their own profile information.

To update profile information for a Control Center user:

  1. Click Admin, then click Users.

    Control Center lists the users for your organization. Users with additional permissions or roles have icons next to their username: system administrators (    ), security users (), VoIP users ().
Users
  1. Search for the user by doing one of the following:

    • Scroll through the list of users. If you have more than 20 users, use the arrows at the bottom of the page to navigate between pages.

    • Start typing part of the users first name, last name, or username in the Search field. (Control Center filters the user list as you type.)
  1. When you find the user, click the row for the user.

    Control Center displays profile information for the user    .
View User Profile
  1. Click the on the User Details section to expand the section.
Update Existing User (showing User Details tab)
  1. Update the user's information as needed. When you're done, click Save.

    Control Center updates the user's profile.