Lumen help
Updating profile information for a Control Center user
As a Control Center system administrator, you can view profile information for users in your organization and make updates as needed, such as changing their email address or phone number. Users can also make changes to their own profile information.
To update profile information for a Control Center user:
- Click Admin, then click Users.
Control Center lists the users for your organization. Users with additional permissions or roles have icons next to their username: system administrators (), security users (), VoIP users (), users with two-factor authentication ().
- Search for the user by doing one of the following:
- Scroll through the list of users. If you have more than 20 users, use the arrows at the bottom of the page to navigate between pages.
- Start typing part of the user's first name, last name, or username in the Search field. (Control Center filters the user list as you type.)
- When you find the user, click the row for the user.
Control Center shows profile information for the user.
- Click EDIT PROFILE, then click Edit User Details.
Control Center shows the details and contact information for the user.
- Update the user's information as needed. When you're done, click Save.
Control Center updates the user's profile.
Not quite right?
Try one of these popular searches:
Explore Control Center
Top content
- Signing in to Control Center
- Retrieving your username or password
- Creating a new user
- Adding accounts to an enterprise ID
- Creating a repair ticket
- Creating a disconnect request
- Deactivating or reactivating a Control Center user
- Editing a notification setting
- Paying an invoice online
- Viewing an invoice
- Topics covered on this page:
