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Lumen help

Viewing a list of scheduled payments

Using Control Center, you can view payments scheduled for Lumen accounts on an enterprise ID. If you need to edit a scheduled payment, cancel the scheduled payment, then schedule a new payment with your updates. Once scheduled payments post, Control Center lists them in the payment history for your organization.

To view a list of scheduled payments:

  1. Click Billing, then click Payments.

    Control Center shows the payments made to your accounts for the current month with a status, date, amount, and payment method for each:

    • Approved: We processed your payment on the date in the Payment Date column.
    • Cancelled: You canceled a scheduled payment.
    • Declined: Your payment was declined.
    • Failed: We were unable to process your payment due to an issue.
    • Scheduled: Your payment is scheduled for the date in the Payment Date column.

Note: If you have a lot of payments listed, you can type Scheduled in the search box to filter the list to only scheduled payments.