Lumen help

Viewing your payment history

To view your payment history:

  1. Click Billing, then click Payments.

    Control Center shows the payments made to your accounts for the current month with a status, date, amount, and payment method for each:

    • Approved: We processed your payment on the date in the Payment Date column.
    • Cancelled: You canceled a scheduled payment.
    • Declined: Your payment was declined.
    • Failed: We were unable to process your payment due to an issue.
    • Scheduled: Your payment is scheduled for the date in the Payment Date column.