Lumen help
When you pay your bill, we record details of the transaction. You can see a summary of this payment history in Control Center. You can compare up to 12 months of statements using Bill Analyst.
To view your payment history:
- Click Billing, then click Payment History.
Control Center shows the most recent payment made to each account:
- Account Number
- Custom Name (a special name assigned by you, for example Store #1045, to make it easier for you to identify the account)
- Delivery Method: eBill (Paperless), one page direct, paper
- Payment Method: Cash, Autopay, Credit Card, ACH
- Most Recent Payment: the payment amount applied to your account
- Date Received: the date the payment applied to your account
- Balance: amount currently owed
- Account Number
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- Topics covered on this page:
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