Lumen help

Checking for incomplete call traffic

To check for incomplete call traffic:

  1. Click Monitoring, click Voice Reports, then click Usage Analyst
Billing account selection
  1. Click the icon on the right side of the row for the account you want to view.

    Control Center opens Bill Analyst in a new tab.
Hosted Bill Analyst (showing Home tab)
  1. On the blue bar, click View: Bill Analyst, then click Usage Analyst.
Hosted Usage Analyst (showing Home tab)
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