Lumen help
When you need to process a large volume of orders in a single day, you can use the Switched batch formatter tool to create a batch file to upload your orders to Lumen in a file transmission.
To create a batch files:
- Data can be entered directly into the online tool
- Switched batch ordering template* can be used in a spreadsheet program such as Microsoft Excel, then uploaded to the web-based Switched batch formatter tool
The Switched batch formatter tool is then used to validate and save the data. The Save action will format the file as needed for processing.
*Switched batch ordering template is located in Control Center by navigating to Manage Orders, Batch, then selecting Ordering Type as Switched.
Switched batch formatter tips:
- The Switched batch formatter tool supports approximately 2000 rows of data. Larger files can be created if need be.
- The formatted batch files can be uploaded to Control Center by navigating to Orders, Manage Orders, Batch, then selecting Ordering Type as Switched.
- The results files are available in Control Center by navigating to Orders, Order Status, Preliminary Order Status.
- Click Orders, click Manage Orders, then click Batch.
- In the Ordering Type field, select the Switched radio button.
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