Are your offices closed on Christmas? Maybe you host an annual, all-employee picnic on the day your organization was founded? If so, use the day-of-year feature to redirect your call traffic on holidays that are significant to your employees. You can update the routing plan as your business needs change.
To create a day-of-year routing plan:
Note: If you give the ANI a description, describe it so you and your colleagues will remember it. If you leave the description blank, the phone number will show in the list.
Important: After you schedule the changes, you cannot edit the plan until the pending changes are activated. You can check the status of the request by selecting Job List from the More Actions list.
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