In Control Center, you can change which holiday is in your day-of-year routing plan. For example, if you redirect calls on New Year's day and want to change it to Christmas day, you can.
To update a day-of-year routing plan:
Note: If you give the ANI a description, describe it so you and your colleagues will remember it. If you leave the description blank, the phone number will show in the list.
Important: After you schedule the changes, you cannot edit the plan until the pending changes are activated. You can check the status of the request by selecting Job List from the More Actions list.
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