In Control Center, you can change which holiday is in your day-of-year routing plan. For example, if you redirect calls on New Year's day and want to change it to Christmas day, you can. You can also add custom holidays to make sheduling easier.
To update a day-of-year routing plan:
Note: If you give the ANI a description, describe it so you and your colleagues will remember it. If you leave the description blank, the phone number will show in the list.
Important: After you schedule the changes, you cannot edit the plan until the pending changes are activated. You can check the status of the request by selecting Job List from the More Actions list.
Try one of these popular searches:
Explore Control Center
Sign in / pay bill
DDoS Mitigation & Reporting portal
Edge Service Manager
SD-WAN Versa portal
Security Solutions portal
Voice Feature Management
Content Delivery Network
Edge Computing Solutions
Vyvx® Broadcast Solutions
Stage 1: Confirm
Stage 2: Design
Stage 3: Build & Test
Stage 4: Activate
Stage 5: Manage
About Us Accessibility Careers Contact Us Cookie Settings Legal Legal Notices Privacy Public Policy Support Canadian Ombudsman
Gender Pay Gap 2020 (UK) Legal (Latin America) Legal Notices (Germany) Modern Slavery Statement 2020 (UK) UK Tax Strategy
© 2023 Lumen Technologies. All Rights Reserved. Lumen is a registered trademark in the United States, EU and certain other countries.