X

Lumen help

Deleting a saved order status view

If you no longer need a saved view of orders for your organization, you can delete it. You can also edit a saved view if you want to adjust the name, filters, or search criteria and you can change your default order status view. If you delete a saved view which is set as the default view, you'll see the default Control Center view until you select a new view as your default.

To delete a saved order status view:

  1. Click Services.

    Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
Services console
  1. In the Order Status box, click View.

    Control Center shows all open orders and those completed in the past 90 days and lists status of each order in the Status column. If an order has child orders, a     icon appears to the left of the order number.

    • Pending—we priced and designed a solution and you accepted it. We’re working on the final details of the order so our team can submit your order.
    • Submitted—we submitted your order and are getting credit approval. Once your credit is approved, we will assign a customer care manager to work on your order (depending on the service you purchased).
    • In Progress—we’re working on building and testing your service. As progress continues, we’ll email you to let you know the status. If you have questions about your order, contact the customer care manager listed on your order.
    • Cancelled—we canceled your order and your service(s). No further progress will be made. For questions concerning the cancellation, contact the customer care manager listed on your order.
    • Complete—we completed your order and your service(s) is ready for you to use and manage. We’ve also started billing you for this service.
Order Status
  1. From the Saved Views list, select the view you want to delete.

    Control Center shows orders for the saved view.
  1. On the light teal bar for the view, click the icon.
  1. In the window that appears, click Confirm.

    Control Center deletes the saved view.