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Lumen help

Deleting a holiday schedule for a phone number

As a Voice Complete Feature Manager administrator, you can use Control Center to manage time schedules for Lumen® Voice Complete® phone numbers in your organization. If you no longer need a holiday schedule for a phone number, you can delete it from Voice Complete Feature Manager in Control Center. As your business needs change, you can also edit the holiday schedule.

To delete a holiday schedule for a phone number:

  1. Using the left menu, click Services, click Service Tools, then click Voice Complete Features.

    Control Center shows the groups associated with your Voice Complete service.
Voice Complete Feature Manager (showing Groups tab)
  1. Search for the phone number you want to work with by doing one of the following:

    • If you know the group the phone number belongs to, click View Group on the card for the group.

    • Otherwise, click the All Numbers tab, then search for, sort, or filter the list of phone numbers to find the one you're looking for.
  1. When you find the phone number, click the Manage link (in the Actions column) on the row for the phone number.

    Control Center shows the calling features for the phone number.
Voice Complete Feature Manager (showing Calling Features tab)
  1. Click the Schedules tab.

    Control Center shows the time schedules for the phone number (if any).
  1. Click the Holiday Schedules subtab.

    Control Center shows the holiday schedules for the group (if any).
  1. In the Existing Schedules list, click the holiday schedule you want to delete.

    Control Center shows details for the holiday schedule.
  1. Click Delete, then click YES, DELETE in the confirmation window.

    Control Center deletes the holiday schedule.