Lumen help
Learn how to use Bill Analyst (accessed from Control Center) to create and run summary and detail billing reports to analyze your telecom spend.
You can view a standard detail billing report in Hosted Bill Analyst (accessed from Media portal) to evaluate underlying patterns in your Lumen invoice data; select from a variety of standard detail billing reports.
You can apply filters to your billing data in Bill Analyst to help narrow the scope of your reports.
You can move an account to a different level of a hierarchy in Bill Analyst when your organization's structure or your reporting needs change.
You can check the status pending, unable to validate, validated of your secure file transfer protocol (SFTP) location after you set it up in Bill Analyst.
You can edit the description you gave an account when you assigned it to a hierarchy or node in Bill Analyst.
You can schedule recurring monthly detail reports in Bill Analyst so you automatically receive them; select the delivery format and how you and your colleagues will be notified when a report is ready.
You can delete a secure file transfer protocol (SFTP) location in Bill Analyst if you don't need it anymore.
You need to maintain your available storage space for reports in Bill Analyst; find the maximum storage limit and remember to delete old reports.
You can add two descriptions to a phone number in Bill Analyst, such as who is assigned to the number or where the phone is located.
You can reorganize your hierarchy in Bill Analyst to reflect changes in your organization or reporting objectives by moving a parent node and its children.
You can retrieve the Bill Analyst billing reports you've ordered and download them.
You can delete a private hierarchy in Bill Analyst any time; you can only delete a public hierarchy if you are the administrator or the administrator gives you permission.
You can use Bill Analyst to group together selected billing accounts in a consolidated statement view; compare telecom spending across accounts.
To enhance reporting you can add two descriptions to a service in Bill Analyst, such as location or general ledger (GL) code.
You can order a standard summary billing report in Bill Analyst so you can download and share with your colleagues.
You can order a billing statement in Bill Analyst and receive a notification when it's ready for you to download and print it.
You can easily view your billing statements in Bill Analyst.
You can move services in a hierarchy to different nodes, split services between nodes, or edit service descriptions in Bill Analyst.
You can edit an existing billing data filter in Bill Analyst when your search parameters or reporting objectives change.