Lumen help
You can use Usage Analyst (accessed from Control Center) to review and evaluate telecom use patterns and trends across your organization; generate standard or custom summary and detail reports and organize report data to reflect your organization's structure.
Learn how to use Bill Analyst (accessed from Control Center) to create and run summary and detail billing reports to analyze your telecom spend.
You can use Usage Analyst (accessed from Control Center) to review and evaluate telecom use patterns and trends across your organization; generate standard or custom summary and detail reports and organize report data to reflect your organization's structure.
You can allocate a service across multiple nodes in a Hosted Bill Analyst (accessed from Media portal) hierarchy; this helps you accurately assign costs to departments that are sharing a service.
You can move an account to a different level of a hierarchy in Hosted Bill Analyst (accessed from Media portal) when your organization's structure changes or you have different reporting objectives.
You set up hierarchies in Hosted Bill Analyst (accessed from Media portal) to reflect your organization's structure, in order to track telecom spending and assign costs across departments.
When you need to print or archive a hierarchy or branch for future reference you can export it from Hosted Bill Analyst (accessed from Media portal).
You can review how a hierarchy has changed over time in Hosted Bill Analyst (accessed from Media portal); see what changed, when a change was made, and who made it.
You can delete a private hierarchy in Hosted Bill Analyst (accessed from Media portal) any time; you can only delete a public hierarchy if you are the administrator or the administrator gives you permission.
You can move services in a hierarchy to different nodes, split services between nodes, or edit service descriptions in Hosted Bill Analyst (accessed from Media portal).
In Hosted Bill Analyst (accessed from Media portal), you can remove branches from a hierarchy you created if you need to make adjustments based on changes in your organization's structure.
As an administrator or a user with the correct permissions, you can change which hierarchy is active in Hosted Bill Analyst (accessed from Media portal); the active hierarchy determines the structure for billing reports.
You can order a standard detail use report in Usage Analyst to take a deeper dive into your telecom use data; choose from a variety of standard detail reports.
In Usage Analyst, you can choose from a wide variety of standard summary reports to help you quickly analyze data and identify high-level trends in your telecom use.
You can remove branches from a hierarchy you created in Usage Analyst if you need to adjust your hierarchy based on changes in your organization's structure.
You can review how a hierarchy has changed over time in Usage Analyst; see what changed, when a change was made, and who made it.
You can move services in a hierarchy to different nodes, split services between nodes, or edit service descriptions in Usage Analyst.
You can allocate a service across multiple nodes in a Usage Analyst hierarchy; this helps you more accurately assess usage when multiple departments share a service..
You can move an account to a different level of a hierarchy in Usage Analyst when your organization's structure or your reporting needs change.
You can reorganize your hierarchy in Usage Analyst to reflect changes in your organization or reporting objectives by moving a parent node and its children.