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You can use Usage Analyst (accessed from Control Center) to review and evaluate telecom use patterns and trends across your organization; generate standard or custom summary and detail reports and organize report data to reflect your organization's structure.

Learn how to use Bill Analyst (accessed from Control Center) to create and run summary and detail billing reports to analyze your telecom spend.

You can allocate a service across multiple nodes in a Hosted Bill Analyst (accessed from Media portal) hierarchy; this helps you accurately assign costs to departments that are sharing a service.

You can move an account to a different level of a hierarchy in Hosted Bill Analyst (accessed from Media portal) when your organization's structure changes or you have different reporting objectives.

You set up hierarchies in Hosted Bill Analyst (accessed from Media portal) to reflect your organization's structure, in order to track telecom spending and assign costs across departments.

When you need to print or archive a hierarchy or branch for future reference you can export it from Hosted Bill Analyst (accessed from Media portal).

You can review how a hierarchy has changed over time in Hosted Bill Analyst (accessed from Media portal); see what changed, when a change was made, and who made it.

You can delete a private hierarchy in Hosted Bill Analyst (accessed from Media portal) any time; you can only delete a public hierarchy if you are the administrator or the administrator gives you permission.

You can move services in a hierarchy to different nodes, split services between nodes, or edit service descriptions in Hosted Bill Analyst (accessed from Media portal).

In Hosted Bill Analyst (accessed from Media portal), you can remove branches from a hierarchy you created if you need to make adjustments based on changes in your organization's structure.

As an administrator or a user with the correct permissions, you can change which hierarchy is active in Hosted Bill Analyst (accessed from Media portal); the active hierarchy determines the structure for billing reports.

As an administrator or a user with the correct permissions, you can change which hierarchy is active in Usage Analyst; the active hierarchy determines the structure for use reports.

You can edit the name you gave an account when you assigned it to a hierarchy or node in Usage Analyst.

You set up hierarchies in Usage Analyst to reflect your organization’s structure, in order to track telecom use across departments.

Using the Tree Builder tool, you can add nodes to a hierarchy in Usage Analyst to help you create reports that represent your organization’s structure.

When you need to print or archive a hierarchy or branch for future reference you can export it from Usage Analyst.

You can delete a private hierarchy in Usage Analyst any time; you can only delete a public hierarchy if you are the administrator or the administrator gives you permission.

You can create a custom detail use report in Usage Analyst to review specific factors of your telecom use; create a new report from scratch or copy an existing report.

If a standard summary use report doesn't provide you with the information you need, you can create a custom summary use report in Usage Analyst.

You can edit the description of a node using the Tree Builder tool in Usage Analyst. You need the correct permissions to edit node descriptions.