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As an administrator or a user with the correct permissions, you can change which hierarchy is active in Usage Analyst; the active hierarchy determines the structure for use reports.

You set up hierarchies in Usage Analyst to reflect your organization’s structure, in order to track telecom use across departments.

Using the Tree Builder tool, you can add nodes to a hierarchy in Usage Analyst to help you create reports that represent your organization’s structure.

When you need to print or archive a hierarchy or branch for future reference you can export it from Usage Analyst.

You can delete a private hierarchy in Usage Analyst any time; you can only delete a public hierarchy if you are the administrator or the administrator gives you permission.

You can create a custom detail use report in Usage Analyst to review specific factors of your telecom use; create a new report from scratch or copy an existing report.

You can edit the description of a node using the Tree Builder tool in Usage Analyst. You need the correct permissions to edit node descriptions.

You can reorganize your hierarchy in Usage Analyst to reflect changes in your organization or reporting objectives by moving a parent node and its children.

You can review how a hierarchy has changed over time in Usage Analyst; see what changed, when a change was made, and who made it.

In Usage Analyst, you can choose from a wide variety of standard summary reports to help you quickly analyze data and identify high-level trends in your telecom use.

You can remove branches from a hierarchy you created in Usage Analyst if you need to adjust your hierarchy based on changes in your organization's structure.

Learn how to use Bill Analyst (accessed from Control Center) to create and run summary and detail billing reports to analyze your telecom spend.

You can use Usage Analyst (accessed from Control Center) to review and evaluate telecom use patterns and trends across your organization; generate standard or custom summary and detail reports and organize report data to reflect your organization's structure.

If a standard summary use report doesn't provide you with the information you need, you can create a custom summary use report in Usage Analyst.

You can move services in a hierarchy to different nodes, split services between nodes, or edit service descriptions in Usage Analyst.

You can allocate a service across multiple nodes in a Usage Analyst hierarchy; this helps you more accurately assess usage when multiple departments share a service..

You can move an account to a different level of a hierarchy in Usage Analyst when your organization's structure or your reporting needs change.

You can edit the name you gave an account when you assigned it to a hierarchy or node in Usage Analyst.

You can order a standard detail use report in Usage Analyst to take a deeper dive into your telecom use data; choose from a variety of standard detail reports.

You can reorganize your hierarchy in Hosted Bill Analyst (accessed from Media portal) to reflect changes in your organization or reporting objectives by moving a parent node and its children.