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You can create new route plans and add descriptions for your SIP trunk service using Control Center.

You can use the day-of-year feature in Control Center to redirect your toll-free call traffic on holidays that are significant to your business.

You can use geographical routing in Control Center to automatically redirect your inbound toll-free calls based on where the caller is dialing from.

You can use the time-of-day feature in Control Center to schedule exactly when your calls should start and stop being transferred to a particular location.

You can use the day-of-week feature in Control Center to send your toll-free call traffic to a different location on certain days.

You can create and save up to 20 call plans using Control Center so they are ready to be used when you need to reroute calls at a moments notice.

You can create a custom holiday in Control Center so you can reroute toll-free call traffic on days that are significant to your business.

You can use the percentage-allocation routing feature in Control Center to automatically redirect a certain amount of your inbound toll-free calls to different locations.

You can change the termination number, NPA/NXX, state, or LATA for the geographic plans you've created using Control Center.

You can manage your outbound traffic and delete route plans for one or more of your enterprise trunks on your Lumen SIP Trunk service in Control Center.

Using Control Center, you can route calls so that unanswered calls at one location can be sent to another location. This is set up with the default feature settings or custom-timing criteria.

You can add a trunk group to a route plan for a SIP Trunk service using Control Center. Typically, you add a trunk group to provide a failover option (for route plans with a sequential hunt) or to balance call volume between two or more trunk groups (for route plans with a percent allocation hunt).

You can change the start and stop days, the termination number, or time zone for all of your existing call routing plans using Control Center.

If you no longer need a trunk group on a route plan for a SIP trunk service, you can remove the trunk group using Control Center.

You can change the holiday or select a different DED/SWI termination number for your existing day-of-year routing plan using Control Center.

Once you create a route plan for a Lumen SIP trunk service, you can assign it to phone numbers on the service using Control Center.

You can update your outbound traffic by changing how your configuration and equipment points to our trunks using Control Center. A route plan consists of one or more trunks and it controls how we deliver calls to those trunks (known as inbound traffic).

You can update the terminating number(s) for any call routing plan in Control Center. Your changes will be activated within minutes.

You can use the toll-free call plan template to modify the rules and/or features of a call plan for 1 to 1,000 switched or dedicated toll free numbers; submit your request directly in Control Center.

Using Control Center, you can update the hunt sequence for trunk groups on a sequential route plan for a Lumen SIP trunk service.