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As a Control Center system administrator, you can reissue security tokens for users in your organization if they forget their security PIN. Reissuing a token means you don't have to remove the token and issue a new one.

You can view a list of documents for your organization that you have access to in Control Center. Once you view the list, you can upload additional documents or remove documents you no longer need.

As a system administrator, you can deactivate users if they no longer need Control Center access (but may in the future). After six months of inactivity, Control Center automatically deactivates a user. You can reactivate users so they can sign in again.

You download a list of users assigned to a Control Center enterprise ID to help you view, sort, and filter the information.

As a Control Center system administrator, you can issue a security token to a user (to enable two-factor authentication) so the use can view and manage Security services.

As a Control Center system administrator, you can create an account group to make viewing invoices, paying bills, assigning account, and viewing payment history easier.

When Control Center users in your organization forget their password, you can reset it for them so they don't need to contact Lumen for help.

If you no longer need a document stored in Control Center, you can delete it. You also delete a document if you need to replace an outdated copy or adjust who can access the document. Once you've deleted the old document, you can upload a new copy and specify who can access it.

In Control Center, you can delete an account group if you no longer need it.

In Control Center, you can use My Downloads and My Uploads to send files to and receive files from Lumen.

If a user in your organization no longer needs to access Security services, you can remove the security token from their Control Center user nprofile.

To view an account document stored in Control Center, you download it.

You can view Control Center profile information for users in your organization, such as their email address or phone number.

As a Control Center system administrator you can update profile information for users in your organization, such as changing their email address or phone number. Users can also make changes to their own profile information.

In Control Center, you can change the name of account groups you created to make them easier to identify or to reflect changes you made to the account group.

You can add or remove accounts for account groups you created in Control Center.

If you need an additional Control Center enterprise ID to segregate accounts on your enterprise ID, contact your Lumen representative to request a new enterprise ID.

In Control Center, you can download a spreadsheet list of all the account documents for your organization to make managing the document list easier or to share with someone who doesn't have access to Control Center.

If you are a Control Center system administrator, you can manage whether users can self-register for access to your enterprise ID.

You can move accounts from one Control Center enterprise ID to another by contacting your Lumen representative.