You can keep an eye on your business when out of the office or away from your desk on your mobile device with Control Center. You don't need to download an app and changes automatically sync up with your desktop.
You can set a custom name for an enterprise ID in Control Center to help you more easily identify enterprise IDs. For example, you can label an enterprise ID to denote a particular region, department, or holding company for your organization using the Lumen services on the enterprise ID.
If your Control Center username is assigned to more than one enterprise ID, you can switch from one enterprise to another to work with different Lumen accounts or services without having to sign out and sign in again.
Use the Control Center homepage to access metrics and information about your Lumen service, view scheduled maintenance events, get a quick view of open and potential tickets, access frequently visited pages, and more.
The system administrators for your organization can create a new users, delete old users, reset passwords, change permissions, and more... If you don't know who that person is, you can find your administrators in Control Center.
You can check the status of an order while you're on the go, but don't want to sign in to Control Center. You can enter your billing account number and your order number to get a quick status update on your order.