Menu

Lumen help

Signing in to the Security Solutions portal

To view reporting for your security services, such as Adaptive Network Security or Adaptive Threat Intelligence, you need to sign in to the Security Solutions portal.

To sign in to the Security Solutions portal:

  1. Open a browser and go to https://www.lumen.com/securitysolutions.
Control Center login page
  1. Click Continue.
Control Center authentication page
  1. Type your username and password.
  1. Click SIGN IN.
Security Solutions login
  1. Type (or copy) your security token one-time passcode, then click Continue. (You need to launch your MobilePass token-authentication software to retrieve a token and continue the login process. You’ll have 60 seconds to enter the generated token in the challenge box before it expires. If it expires, repeat the token-generation process. If you don’t have a token, select Support > Portal Support Tickets to submit a ticket and request a Security Solutions 2FA token.)
Security Solutions Analytics
  1. Click Lumen Security Solutions Reporting (powered by Lumen). 
Security Solutions dashboard