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Creating a system administrator

To change a Control Center user into a system administrator:

  1. Click Admin, then click Users.

    Control Center lists the users for your organization. Users with additional permissions or roles have icons next to their username: system administrators (
    ), security users (), VoIP users ().
  1. Search for the user by doing one of the following:

    • Scroll through the list of users. If you have more than 20 users, use the arrows at the bottom of the page to navigate between pages.

    • Start typing part of the user's first name, last name, or username in the Search field. (Control Center filters the user list as you type.)
  1. When you find the user, click the row for the user.

    Control Center displays profile information for the user
View User Profile
  1. Click the on the Permissions section to expand the section.

    Control Center shows the permissions for the user.
Update Existing User (showing Permissions tab)