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Changing the accounts assigned to a user

To change the accounts assigned to a user:

  1. Click Admin, then click Users.

    Control Center lists the users for your organization. Users with additional permissions or roles have icons next to their username: system administrators (
    ), security users (), VoIP users ().
  1. Search for the user by doing one of the following:

    • Scroll through the list of users. If you have more than 20 users, use the arrows at the bottom of the page to navigate between pages.

    • Start typing part of the user's first name, last name, or username in the Search field. (Control Center filters the user list as you type.)
  1. When you find the user, click the row for the user.

    Control Center shows profile information for the user
View User Profile
  1. Click the on the Accounts section to expand the section.

    Control Center lists the accounts assigned to the user based on the account groups you selected.
Update Existing User (showing Accounts)
  1. Make changes to the user's assigned accounts:

    • To remove the user's access to an account, clear the checkbox on the row for the account in the Assigned Accounts section.

    • To add access to an account, click the on right end of the Usassigned Accounts section to expand it, then click the checkbox next to the account(s) you want to add. (To add all unassigned accounts, click the checkbox on the gray bar above the column of checkboxes.)
  1. When you're done, click Save.

    Control Center saves your changes.