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Re‑enrolling two‑factor authentication for your user profile

If you need to change devices associated with your two-factor authentication or if you experience problems with your authentication app, you can re-enroll two-factor authentication for your user profile. If you're unable to sign in to Control Center to re-enroll your own 2FA, a Control Center system administrator for your organization can re-enroll two-factor authentication for your user profile on your behalf. If you prefer to receive the six-digit code by email, you can change your authentication method or a Control Center system administrator can change it for you.

To re-enroll two-factor authentication for your user profile:

  1. In the upper-right corner, click your username, then click My Profile.

    Control Center shows your profile. 
My Profile (with 2FA)
  1. Click RE-ENROLL 2FA.

    Control Center resets the two-factor authentication for your user profile. The next time you sign in to Control Center, you will be prompted to set up your two-factor authentication again.