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Creating a bulk order for toll-free numbers

Using the 1+ Switched and Toll Free page in Control Center, you can place a bulk order for toll-free numbers using a spreadsheet. This saves you having to order toll-free numbers row by row.

To create a bulk order for toll-free numbers:

  1. Click Services.

    Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
Services console
  1. In the Service and Ordering Tools box, click 1+ Switched & Toll Free.
1+Switched & Toll Free
  1. From the Select Customer list, select the customer number you want to work with (if you have more than one customer number).
  1. Click the menu icon (), click Toll Free, then click Order TFN.
1+ Switched and Toll Free (Order TFN)
  1. From the Svc Loc/Bill Acct list, select the billing account number you want to order the toll-free number under. (If you only have one billing account number, Control Center automatically selects that billing account number for you.)
  1. In the Activation Date field, do one of the following:

    • To activate the toll-free number immediately, leave the date and time listed.

    • To schedule a different day and time to activate the toll-free number, click the calendar icon (), select the date and time, then click Save.
1+ Switched and Toll Free (Order TFN with billing account number selected)
  1. Click Download Template and save the bulk template to your computer.
  1. Fill out the template with the information for the toll-free numbers you want to add.
  1. Click Bulk Upload, navigate to the file, then click Open.
  1. When you're done, click Submit.