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Viewing the status of a toll-free order

Using the 1+ Switched and Toll Free page in Control Center, you can view the status of orders you places for toll-free numbers, terminations, route plans, etc.

To view the status of a toll-free order:

  1. Click Services.

    Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
Services console
  1. In the Service and Ordering Tools box, click 1+ Switched & Toll Free.
1+Switched & Toll Free
  1. From the Select Customer list, select the customer number you want to work with (if you have more than one customer number).
  1. Click the menu icon (), click Toll Free, then click Order Search.
1+ Switched and Toll Free (Order Search)
  1. Use the fields to enter criteria related to the order you want to view, then click Search.

    Control Center shows all orders matching your search criteria and shows a status for each order.
1+ Switched and Toll Free (Order Search showing results)