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Updating a termination number on multiple routing plans

In Control Center, you can update multiple termination numbers at once, called a bulk edit. This is helpful if a trunk goes down and you need to move your traffic from one location to another quickly. You can also change a termination number for a single routing plan.

To update a termination number on multiple routing plans:

  1. Click Services, then click Network, Security, and Communications.

    Control Center shows a list of all services assigned to the billing accounts under the enterprise ID.
Network, Security, and Communications
  1. Search for the service in one of these ways:

    • Start typing details for the service (e.g., the product name, location, or service ID). Control Center filters the list of services as you type.

    • Filter your services by selecting an option from the All Service Types list.

    • To filter your orders based on a specific value, select an attribute from the Advanced Filters icon (), click the section(s) you want to filter by, type your filter criteria, then click Apply.
  1. When you find the service you want to work with, click the hyperlinked service ID or click the icon (in the Actions column), then click View Details.

    Control Center shows details for the toll-free service you selected.
Service Details for toll free service
  1. Click the Bulk Edit Termination tab.
Service Details for toll free service (showing Bulk Edit Termination tab)
  1. To select the current termination you want to change, do one of the following:

    • To make bulk changes to your dedicated termination, select the Dedication radio button.

    • To make bulk changes to your dedicated termination, select the Switched radio button.
  1. Click OK. Depending on how many toll-free numbers have the termination you selected, it may take a while to retrieve the data.

    Control Center updates the Select Termination list with numbers matching your selection.
  1. From the list, select the current terminating number, then click Go.

    All the toll-free numbers with the terminating address have been selected by default. If you want to change the selection, you can choose a new terminating address.

  1. From the Select Termination list, select a number.
  1. Click Submit, then click OK when you see the Please check Bulk Report for progress on your request. message.