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Lumen help

Deleting a holiday schedule for a group

As a Voice Complete Feature Manager administrator, you can use Control Center to manage holiday schedules for groups of Lumen® Voice Complete® phone numbers. If you no longer need a holiday schedule, you can delete it from Voice Complete Feature Manager in Control Center. As your business needs change, you can also edit the holiday schedule.

To delete a holiday schedule for a group:

  1. Using the left menu, click Services, click Service Tools, then click Voice Complete Features.

    Control Center shows the groups associated with your Voice Complete service.
Voice Complete Feature Manager (showing Groups tab)
  1. On the card for the group you want to work with, click View Group.

    Control Center lists the phone numbers associated with the group you selected.
Voice Complete Reports (showing Phone Numbers tab)
  1. Click the Schedules tab.

    Control Center shows the time schedules for the group (if any).
  1. Click the Holiday Schedules subtab.

    Control Center shows the holiday schedules for the group (if any).
  1. In the Existing Schedules list, click the holiday schedule you want to delete.

    Control Center shows details for the holiday schedule.
  1. Click Delete, then click YES, DELETE in the confirmation window.

    Control Center deletes the holiday schedule.