X

Lumen help

Editing a holiday schedule for a group

As a Voice Complete Feature Manager administrator, you can use Control Center to edit a holiday schedule for a group of Lumen® Voice Complete® phone numbers as your business needs change. If you no longer need a time schedule, you can delete it.

To edit a holiday schedule for a group:

  1. Using the left menu, click Services, click Service Tools, then click Voice Complete Features.

    Control Center shows the groups associated with your Voice Complete service.
Voice Complete Feature Manager (showing Groups tab)
  1. On the card for the group you want to work with, click View Group.

    Control Center lists the phone numbers associated with the group you selected.
Voice Complete Reports (showing Phone Numbers tab)
  1. Click the Schedules tab.

    Control Center shows the time schedules for the group (if any).
  1. Click the Holiday Schedules subtab.

    Control Center shows the holiday schedules for the group (if any).
  1. In the Existing Schedules list, click the holiday schedule you want to edit.

    Control Center shows details for the holiday schedule.
  1. Click Edit.
  1. Make your changes to the holiday schedule:

    • To change the name of the holiday schedule, edit the Schedule Name field, then click SAVE (next to the Schedule Name field).

    • To add a time range to the schedule, do the following:

      1. In the box for the day you want to add a time range to, click Add Time Range or Add Another Time Range.

      2. Use the Start Time and End Time fields to select the beginning and ending times for the time range.

    • To edit a time range, scroll to the day with the time range you want edit, then adjust the Start Time and End Time fields.

    • To delete a time range, scroll to the day with the time range you want to delete, then click the next to to the End Time field.
  1. When you're done, click SAVE (at the bottom of the holiday schedule).

    Control Center saves your changes.