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Lumen help

Updating Internet On‑Demand bandwidth

Using Control Center, you can updatethe bandwidth of your existing Lumen® Internet On‑Demand connection to fit your needs.

 

You can also add Internet On‑Demand to Equinix and Digital Realty data centers or your customer site/building. 

To update bandwidth: 

  1. In the Services widget on the homepage, select Internet On-Demand from Find by Product or Service Tool.
  1. Click the   icon in the Actions column next to the connection you want to update, then click Service Details. 

    Control Center shows the Service Details page. 
  1. Click Manage Service. 

    Control Center shows the Manage Service page. 
  1. Select Update Bandwidth from the action menu. 

    Control Center shows bandwidth options.
  1. Select the new bandwidth, then click CONTINUE. 
  1. Review the service details, then click SUBMIT ORDER. 

    The new bandwidth takes effect when provisioning is successful.