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Lumen help

Updating Internet On‑Demand service nickname

Using Control Center, you can change the Lumen® Internet On‑Demand service nickname that displays on your invoice.

 

You can also add Internet On‑Demand to Equinix and Digital Realty data centers or your customer site/building. 

To update the service nickname:

  1. In the Services widget on the homepage, select Internet On-Demand from Find by Product or Service Tool.
  1. Click the   icon in the Actions column next to the connection you want to update, then click Update Nickname. 
  1. Type in the New Nickname, then click SAVE.

    Control Center updates the service nickname in inventory and the new nickname displays on your next invoice.