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Lumen help

Adding Internet On‑Demand to a customer port

Use Control Center to add a Lumen® Internet On‑Demand connection to your port. The connection is available on demand and billed hourly.

 

Once your connection is ready, configure your equipment using the VLAN and IP addresses provided. 

 

You can also add Internet On‑Demand to Equinix and Digital Realty data centers. If you no longer need the connection, you can disconnect it.

To add Internet On‑Demand to your port:

  1. Using the left menu, click Services, then click Add Services.

    Control Center shows services you can add with the Lumen digital experience.
Lumen Control Center add services
  1. Click + Add for Internet On-Demand.  
     

Control Center shows location options. 

Note: If you can’t click on anything, you’ll need to contact your Control Center system administrator to get NaaS permissions.

  1. Select Customer Port, start typing the location in the search field, then select it from the list.

    If the port you selected has more than one port circuit ID, select one.

    Enter a Customer Edge (CE) VLAN. 

    Click Continue. 

Note: If you don't see your location listed, click on chat in the lower-right in Control Center to get help.

  1. Select the connection bandwidth, then click Continue. 
  1. Select the IP Address Family and Routing Option. 

Note: DDoS Essentials and Lumen Defender are not available for IPv6 and dual stack connections. 

  1. Select IPv4 for the IP Address Family.

  2. Select an IPv4 WAN IP Block. 

  3. Select a routing option.

    Select Static routing if you have a small and simple network that is unlikely to change.

    BGP routing requires more configuration and an extensive understanding of routing protocols and policies.

    Select Directly Connected if your router will access the destination network through one of its interfaces. The next two steps do not display if you select Directly Connected. 

  4. Select an IPv4 LAN IP Block.

  5. Enter the IPv4 WAN Next Hop Sequence.

  6. Click Continue.

  1. Select IPv6 for the IP Address Family.

  2. Select an IPv6 WAN IP Block. 

  3. Select a routing option.

    Select Static routing if you have a small and simple network that is unlikely to change.

    BGP routing requires more configuration and an extensive understanding of routing protocols and policies.

    Select Directly Connected if your router will access the destination network through one of its interfaces. The next two steps do not appear if you select Directly Connected.

  4. Select an IPv6 LAN IP Block.

  5. Enter the IPv6 WAN Next Hop Sequence.

  6. Click Continue.

  1. Select Dual Stack IPv4 & IPv6 for the IP Address Family.

  2. Select an IPv4 WAN IP Block. 

  3. Select an IPv6 WAN IP Block. 

  4. Select a routing option.

    Select Static routing if you have a small and simple network that is unlikely to change.

    BGP routing requires more configuration and an extensive understanding of routing protocols and policies.

    Select Directly Connected if your router will access the destination network through one of its interfaces. The next four steps do not display if you select Directly Connected. 

  5. Select an IPv4 LAN IP Block.

  6. Enter the IPv4 WAN Next Hop Sequence.

  7. Select an IPv6 LAN IP Block

  8. Enter the IPv6 WAN Next Hop Sequence.

  9. Click Continue.
  1. Select whether to add DDoS Essentials, then click Continue. 
  1. If Lumen Defender℠ powered by Black Lotus Labs® is available at your location, select whether to add it, then click Continue. 
  1. Type a service nickname used as a label on the invoice, then click Continue. 
  1. Select a customer and billing account, then click Continue.

    Not sure which billing account number to select? Consult your accounting department for help selecting a billing account number.
  1. Review the order information, then click Submit Order.
  1. Once the order is complete, your order information shows the VLAN and WAN IP addresses. 

    Use the VLAN provided for tagging, which is required for On‑Demand services. Use the On‑Demand service configuration guidelines to ensure your equipment is ready. 

    Use the IP address information to configure your router or equipment:

    • WAN IP Block: X.XX.XXX.152/30
    • Provider Edge (PE) Router Address (Gateway IP): X.XX.XXX.153
    • Customer Edge (CE) WAN Address: X.XX.XXX.154
    • LAN IP Block: X.XX.XXX.160/29
    • Customer Usable LAN IP Addresses: X.XX.XXX.161‑X.XX.XXX.166
    • Broadcast IP Address: X.XX.XXX.167
/29 IP address block diagram

Refer to your equipment provider or network professional for assistance with VLAN.

You can monitor the service using Network Visibility and manage your service using Control Center.