Lumen help

Transferring calls on your phone (VVX 50x/60x series)

The transfer feature allows you to send calls to individuals within or outside of your office. You can transfer calls in two ways: consultative or blind. If you want to speak with the person you are transferring to first, use the consultative transfer option. If you prefer not to announce the call before transferring, use the blind transfer option.  

To announce a call before a transfer:

Note: If you forget to press the # key after entering an extension, you can transfer the call faster by tapping the green handset send button on your display.

transfer cancel
transfer changing default