Use the homepage widgets to view orders and tickets by service location, access the pages you visit most, view information about upcoming network maintenance, etc.
- Alerts & Notifications widget—shows alerts triggered based on your notification settings as well as Lumen notifications (such as release announcements); click the notification to view its details.
- Billing widget—shows the total amount due for your accounts; click Pay to make a payment.
- Frequently Visited widget—view and access the portal pages you use most often.
- Tickets widget—shows open tickets and potential tickets (areas where we've detected a potential problem on your network) for your services. Click the totals to view summary information for the tickets; click Create Ticket to create a new ticket.
- Scheduled Maintenance widget—view network maintenance affecting your services for the coming month. Click to view more information about the event(s).
- Orders widget—shows the total number of open install, change, and disconnect orders for your organization (including child orders); click the numbers to view summary information for each type of order.
- Learn widget—access additional information for Control Center (such as release notes), Lumen handbooks, delivery support guides, Edge support, and more.
- Lumen News widget—view the latest news for Lumen. Stay up-to-date about new products and additional services.
- Contacts widget—access help for Control Center and Lumen® Edge Computing Solutions.