From the dashboard, click Manage Orders (in the Frequently Visited widget)
Select Card from the Service Type list.
In the Calling Card Code field, type a calling card code and click the Lookup button.
Control center fills in the Disconnect Orderpage with the existing calling card information.
In the Customer Order ID field, type a unique identifier for the order. A unique order ID is required for each transaction.
Click Submit Request.
A message pops up with your order confirmation results. You can correct any errors in the order and resubmit it.
Take a screenshot or make note of the order confirmation results information (clicking OK dismisses the order confirmation information). The results information is not available for later retrieval, but you can look up the 8XX, ANI or Card on your account in Service Status.