Each action and service combination has specific required fields, which are provided below.
The length noted for each field is the maximum limit. Exceeding the maximum limit in any field should trigger validation error in the Switched batch formatter. If Switched batch formatter is not used (by editing previously validated file), rows with any fields exceeding maximum limit will fail to process successfully.
The Customer Account ID field accepts up to 12 digits, but Wholesale National account numbers are 8 digits long (so you only need type 8 digits). You don't need to add leading zeros to fill the 12-digit limit.
The Primary Name field (for end user's name) only accepts up to 25 characters. If more than 25 are entered, that row/record on the batch file will fail validation and/or fail to process successfully, as noted above.
The alpha/numeric characters (maximum 15) entered in the Order ID field can be used to run the Order ID Service Report.
See related articles regarding ANI, PAC/VPAC, and 8XX AOS/COS.