Menu

Lumen help

Calling a favorite (VVX 3xx/4xx series)

There are several ways to call contacts that are designated as a favorite. Favorites with the lowest index numbers appear first on your display. Typically, the VVX 3xx displays up to four favorites and the VVX 4xx displays up to 10 favorites. (These numbers vary based on additional features programmed by your organization’s administrator.)

To dial a favorite the fastest way:

  1. Locate the favorite you want to call on your display. A key with a gray silhouette next to the name indicates a favorite.
  1. Press the physical button next to the favorite you want to call.
300 400 contact directory favorites

Dialing a favorite using your favorites list

There are a limited number of buttons that can be programmed on your VVX 3xx/4xx series phones to appear on the display, so you will find the rest of your favorites within your favorites list.

To dial a favorite using your favorite list:

  1. Press the up navigation key to open the favorites list.
  1. Use the up and down navigation keys to find the contact.
  1. With the contact highlighted, press the Dial soft key.
300 400 contact directory favorites4

Here is a final way to call your favorites:

  1. Press the Home button.
  1. Navigate to Directories, then press the Select button (in the center of the navigation keys).
  1. Use the down navigation key to highlight Favorites, then press the Select soft key.
  1. Navigate to the contact you want to call, then press the Dial soft key.