Lumen help

Monitoring busy lamp fields (VVX 3xx/4xx series)

If you cover calls for other people in your office and have busy lamp fields programmed on your phone, you can see if a person is on a call based on the status icon next to their busy lamp field line.

Monitor the activities of the busy lamp field line by looking at the silhouette icon next to the extension number:

  • silhouette icon only (no circle)—the monitored line is not in use (idle)

  • silhouette icon with a red circle with a white line through it—the monitored line is in use (on a call)next to the extension number:
vvx 300 400/300 400 monitor busy lamp fields