If you cover calls for other people in your office and have busy lamp fields programmed on your phone, you can see if a person is on a call based on the status icon next to their busy lamp field line.
Monitor the activities of the busy lamp field line by looking at the silhouette icon next to the extension number:
Note: If you want to compare the differences between shared call appearances with busy lamp fields, use this chart for a quick comparison of these features. Learn how to manage your busy lamp field line keys.
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VVX 300/400 series phone
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