Click Admin, click Tools & Miscellaneous, then click My Downloads.
Click CARE, Miscellaneous, or INT Files to view and download the available files and reports.
CARE and PIC Dispute—Customer account record exchange are network-ready files provided by the local phone company for one plus component. CARE files remain in Control Center for 90 days.
files include transfer reports, SAM throughput information, and special
reports. Control Center downloads automated Move To and Move From
reports to this folder. Miscellaneous files remain in Control Center for
INT—These files list the switched 8XX/ANIs/calling card services that failed to transfer from one account to another and require an order to be manually submitted. This information will already be in the switched batch results. They have the same name as the switched batch file it relates to. WHL file are specific internal transfer failures are captured in the INT files. INT files remain in Control Center for 60 days.
Uploading a file to My Uploads
You can also upload files that contain information you need to share with Lumen.