You can download many types of files from Control Center to your computer. In addition, you can upload files to show screenshots or describe a situation in more detail with supporting documentation. Control Center lists any files you upload under the Miscellaneous tile on the My Downloads page (Admin > Tools & Misc. > My Downloads).
Note: If you want to upload Switched batch or Dedicated batch files use the specified process, and directory to build and upload those files.
Downloading a file from My Downloads
To download a file from My Downloads:
Uploading a file to My Uploads
You can also upload files that contain information you need to share with Lumen.
To upload a file to My Uploads:
Try one of these popular searches: