Lumen help

Adding a description to a service in Bill Analyst

To add a description to a service:

  1. Click Billing, then click Bill Analyst
Bill Analyst
  1. Select the radio button next to the account you want to view, then click LAUNCH BILL ANALYST.

    Control Center opens Bill Analyst on a new tab.
Bill Analyst (showing Home tab)
  1. In the Hierarchies box, click Edit Levels.
Hierarchies (showing Edit Levels tab with nodes)
  1. From the Display list, select Services.
Hierarchies (showing Edit Levels and Services selected)
  1. Select the checkbox next to the service you want to add a description for, click Edit Description.
  1. In the Description 1 field, type a description for the service. If you want another description, type it in the Description 2 field.
Edit descriptions
  1. Click Save.