Phone numbers on your Lumen® Voice Complete® service automatically include Feature Pack 1; you can add the Mobility Feature Pack to a Voice Complete phone number by submitting a change request. Once the feature pack is added to the phone number, you can manage the features using the Voice Feature Management portal. If you no longer need the feature pack assigned to a phone number, you can remove it.
To add the Mobility Feature Pack to a Voice Complete phone number:
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