Lumen help
Managing VoIP services
You can manage your Lumen® Hosted VoIP or Lumen® SIP Trunking services using the VoIP portal. You can access the VoIP portal directly or through Control Center.
To manage VoIP services:
- Click Services.
Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
- In the Service Portals box, click Voice Over IP Services.
Control Center opens the VoIP portal in a new window. (If you don't have VoIP service or the correct permissions, you won't see Voice Over IP Services.)
- Enter your credentials, then click Log In.
- Use the portal to manage your users, trunks, calling features, and inventory. You can also generate use reports.
Not quite right?
Try one of these popular searches:
Explore Control Center
Top content
- Signing in to Control Center
- Retrieving your username or password
- Creating a new user
- Adding accounts to an enterprise ID
- Creating a repair ticket
- Creating a disconnect request
- Deactivating or reactivating a Control Center user
- Editing a notification setting
- Paying an invoice online
- Viewing an invoice
- Topics covered on this page:
