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Creating an order for a complex toll-free route plan

Using the 1+ Switched and Toll Free page in Control Center, you can place an order for a complex toll-free route plan.

To create an order for a complex toll-free route plan:

  1. Click Services.

    Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
Services console
  1. In the Service and Ordering Tools box, click 1+ Switched & Toll Free.
1+Switched & Toll Free
  1. From the Select Customer list, select the customer number you want to work with (if you have more than one customer number).
  1. Click the menu icon (), click Toll Free, then click Create Route.
1+ Switched and Toll Free (Create Route)
  1. In the Route Type field, select the Complex radio button.
1+ Switched and Toll Free (Create Route with Complex selected)
  1. In the Route Name column, type a name for the route plan.
  1. If you want to add a description to help you identify the route plan, type it in the Description column.
  1. In the Activation Date field, either leave the date and time to activate as soon as possible or select a new date and time to schedule when you want to route plan to become active.
  1. Build the route plan by doing the following:

    1. From the Route Features list, select a routing feature to add to the route plan.

    2. Fill in the details for the feature you selected.

    3. Continue to add and customize routing features as needed to build the route plan.
  1. When you're done, click Submit.