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Creating an order for a simple toll-free route plan

Using the 1+ Switched and Toll Free page in Control Center, you can place an order for a simple toll-free route plan. If you want to order multiple simple route plans, you can also create a bulk order using a spreadsheet.

To create an order for a simple toll-free route plan:

  1. Click Services.

    Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
Services console
  1. In the Service and Ordering Tools box, click 1+ Switched & Toll Free.
1+Switched & Toll Free
  1. From the Select Customer list, select the customer number you want to work with (if you have more than one customer number).
  1. Click the menu icon (), click Toll Free, then click Create Route.
1+ Switched and Toll Free (Create Route)
  1. In the Route Type field, select the Simple radio button.
1+ Switched and Toll Free (Create Route with Simple selected)
  1. Do the following to build the route plan:

    1. In the Route Name column, type a name for the route plan.

    2. If you want to add a description to help you identify the route plan, type it in the Description column.

    3. In the Activation Date column, either leave the date and time to activate as soon as possible or select a new date and time to schedule when you want to route plan to become active.

    4. In the Terminations column, do either of the following to select where you want to route calls to:

      • To route calls to a trunk group, type the trunk group in the Primary TG field. (You can also add up to two alternate trunk groups to route to.)

      • To route calls to a ring-to number, type the number in the Primary RTN field. (You can also add an alternate ring-to number to route to.)
  1. To add another route plan to the order, click + Add Row, then repeat the previous step to fill in the details for the route plan.
  1. When you're done, click Submit.