After you reserve a toll-free number, you can check the status of your reservation. From there, you can cancel a reservation or determine which number(s) you'd like to order. However, you can only hold a reserved toll-free number for a limited amount of time (shown in the Expiration Date column). If you don't order or cancel the number by the expiration date, Control Center returns it to the pool of available numbers.
To view the status of a reserved toll-free number:
Click Services, then click Network, Security, and Communications.
Control Center shows a list of all services assigned to the billing accounts under the enterprise ID.
Search for the service in one of these ways:
Start typing details for the service (e.g., the product name, location, or service ID). Control Center filters the list of services as you type.
Filter your services by selecting an option from the All Service Types list.
To filter your services based on a specific value, select an attribute from the Advanced Filters icon (), click the section(s) you want to filter by, type your filter criteria, then click Apply.
When you find a toll-free service, click the hyperlinked service ID or click the icon (in the Actions column), then click View Details.
Control Center shows details for the toll-free service you selected.
Click the Reservation Status tab.
Control Center shows the toll-free numbers you've reserved along with the status of each reservation (Pending, Failed, Partial, Reserved, Canceled, Expired, or Ordered), date the number was reserved, and date the reservation will expire. If you have a lot of reserved numbers, you can filter the list by clearing (or selecting) the status(es) for reservations you want to view.