Using Control Center, you can check addresses and telephone numbers to see which Wholesale Broadband services are available to add new services or upgrade existing services at locations you specify.
To check for available Lumen services:
After you select the address in the suggested results, Control Center qualifies the address for services and places a pin on the map for the location.
Bulk upload provides Excel and CSV spreadsheet templates sent to the Wholesale Broadband team to see if multiple addresses or phone numbers qualify for service.
Bulk qualifications over 150 locations will be processed after 5:00pm Pacific. Additionally, bulk qualifications can have a maximum of 50000 rows per input file.
To qualify multiple addresses at once:
Icons in the bulk processing header
Hover over the icons in the header to view icon labels, which include:
Bulk processing result file rows
Hover over the icons on the right end of the bulk processing rows to view icon labels, which include:
Column C, address line 2 is not required, but if your address has multiple floors or buildings we recommend including that information in this field. USPS descriptions include:
Example of HSI qualification batch template by telephone:
Row 1 header must not be deleted. Row 2 is an example and can be deleted.
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