Lumen help
You can submit configuration change requests to add IP addresses for your Lumen IQ® Networking products. Once you submit the request, you can track its status in Control Center.
Important: Network managed devices are frequently bundled with a Lumen® IQ Networking service port/circuit. If your services are bundled, it's critical—when requesting a configuration change or reporting a repair issue—that you create your ticket on the Managed Services device ID and not on the IQ Networking service ID.
To create a request for additional IP addresses:
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